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Terms & Conditions

This website is operated by Slims. Throughout the site, the terms “we,” “us,” and “our” refer to Slims. Slims provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current platform shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Accuracy, completeness, and timeliness of information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is for general information only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information, provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Products or services (if applicable)

Certain products or services may be available exclusively online. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy. We have made every effort to display products accurately. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. This may be exercised on a case-by-case basis. Descriptions and pricing of products are subject to change without notice. We reserve the right to discontinue any product or service at any time.

Accuracy of billing and account information

We reserve the right to refuse any order you place. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, and/or billing and shipping address. We will notify you if we make changes to or cancel an order. You agree to provide current, complete, and accurate purchase and account information for all transactions. Promptly update your account and other information, including email address, credit card numbers, and expiration dates, to complete your transactions and contact you as needed.

Optional tools

We may provide you with access to third-party tools over which we neither monitor nor control. You acknowledge that we provide these tools "as is" and "as available," without warranties, representations, or conditions of any kind. Any use of third-party tools is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party providers. We may also offer new features or services, which will be subject to these Terms of Service.

Third-party links

Some content, products, and services available via our Service may include third-party materials. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating third-party content or accuracy and will not be liable for third-party materials or websites. Please review third-party policies before engaging in any transaction. Complaints regarding third-party products should be directed to the third party.

User comments, feedback, and other submissions

If you send creative ideas, suggestions, or other materials to us, you agree that we may use them in any medium without restriction. We are under no obligation to (1) maintain comments in confidence, (2) pay compensation, or (3) respond. We may monitor or remove content we find unlawful, offensive, or otherwise objectionable, but are not obligated to do so.

Personal information

Your submission of personal information is governed by our Privacy Practices.

Errors, inaccuracies, and omissions

Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct errors and update information or cancel orders at any time. We undertake no obligation to update information unless required by law.

Prohibited uses

You are prohibited from using the site or its content:

  • for any unlawful purpose;
  • to solicit others to perform unlawful acts;
  • to violate any laws;
  • to infringe upon intellectual property rights;
  • to harass, abuse, or discriminate;
  • to upload viruses or malicious code;
  • to collect or track others’ information;
  • for obscene or immoral purposes; or
  • to interfere with security features.

We reserve the right to terminate your use of the Service for violating prohibited uses.

Disclaimer of warranties; limitation of liability

We do not guarantee that the use of our service will be uninterrupted or error-free. Your use of the service is at your sole risk. The Service and products are provided "as is" and "as available," without warranties of any kind. Slims, its directors, employees, and affiliates shall not be liable for any damages resulting from the use of the service, including indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify Slims and its affiliates from any claims arising out of your violation of these Terms of Service or your use of the Service.

Severability

If any part of these Terms is deemed unlawful or unenforceable, that portion shall be severed, and the remainder will remain enforceable.

Termination

These Terms remain in effect until terminated by either you or us. We may terminate your access to the Service without notice if you fail to comply with these Terms.

Entire agreement

These Terms constitute the entire agreement between you and Slims, superseding prior agreements or communications.

Governing law

These Terms shall be governed by the laws of Florida.

Refund policy

Slims membership: We cannot provide refunds once a payment is made, except for first-time payments before assessment by a Slims provider.

Medications: Refunds are not available once medication has been ordered.

Pre-paid Lab Requisitions or Kits: Refunds are not available once the lab requisition has been generated or the kit ordered.

To request a refund, contact us at support@withslims.com.

Contact information

For questions regarding these Terms, contact us support@withslims.com.